Privacy policy
Responsible for data processing
Personal customer data related to online booking is collected and processed by PLANITY, our partner booking platform. BLACKBOX acts as a user of this service and does not store any personal data directly.
Data collected by PLANITY
When using the reservation platform, PLANITY may collect the following data:
- Last name, first name
- Email address
- Phone number
- Information about your appointment (type of service, date and time, selected salon)
Purposes of processing
The data collected by PLANITY is used for :
- Managing and tracking your reservations
- Sending reminders and confirmations
- Improving their services
Responsibility of PLANITY
PLANITY is solely responsible for the processing of data collected via its platform and ensures their security in accordance with its own privacy policy. We invite you to consult this policy directly on their website ( https://www.planity.com).
Cookies
The BLACKBOX site may use cookies to improve the user experience and collect visitor statistics. The cookies used by the PLANITY platform are also under their own management.
Your rights
In accordance with the RGPD and the French Data Protection Act, you have the following rights with regard to data collected via PLANITY:
- Access: Request a copy of your stored data
- Rectification: Correcting inaccurate information
- Deletion: Request deletion of your data
- Opposition: Refuse the processing of your data for specific purposes
To exercise these rights, you must contact PLANITY directly via their website or their customer service department.
Non-booking data
For other interactions on our site (such as contact or newsletter registration forms), BLACKBOX processes data in accordance with regulations and ensures their protection.
Contact
If you have any questions about the confidentiality of your data, you can write to us at contact@groupe-blackbox.com .
Updates
This privacy policy may be modified at any time to reflect legal or technical developments.
